Problem after updating LS-WXL909 to firmware v1.63

[mkelley1961]

This morning I received a notification from NasNavigator that the firmware was out-of-date.

 

Went to the Buffalo site & downloaded file "ls_series-163.zip", unzipped & rand firmware installer.

 

Afterwards, I have a flashing yellow light, and it is throwing an I12 error "Operating in degraded mode."

 

I checked the disk status in the System/Storage tab of NasNavigator2, it shows "ERROR" for Disk 1 and "Array 1" for Disk 2

 

Somehow I doubt that my disk failed at the same time as the firmware upgrade - how do I debug & repair this?  

 

Also, what 3.5" drives are compatible with this unit? (should I need to replace the disk)

 

Thanks, Mark Kelley

 

[realborat]

Go to system /storage click on the disc with error see if it allows you to format it, then rebuild the raid

[mkelley1961]

Thank you for your help - Can you please clarify?

 

When I have Disk 1 selected in the "Disks" menu "Format Disk" is greyed-out.  Is this what you mean by Format Disk?  

 

If I cannot perform this operation, should I proceed to the "Rebuild Array" procedure or not?

 

The "Rebuild Array" button is enabled in the "Raid Array" menu, however.  Should I select "Disk 1" before clicking this button?  Does it matter which disk is selected for this operation?

 

I have tried to upload a JPG showing my status, but I am not sure that I figured out how to do this.

 

http://sphotos-a.xx.fbcdn.net/hphotos-ash4/395158_4562139184135_1109256215_n.jpg" border="1" align="left" width="650">

[realborat]

Hey, Thanks for the pictures.

Safest thing to do is switch of the LS remove the HDD with the error,

Try formatting via your PC or Caddy and run a check disk, see if it will fail,

If it gives no errors put it back in and rebuild raid.

[mkelley1961]

Got it, I will try this procedure...

 

Just to clairify, you meant "switch off" my Duo, remove the HD & then format the disk, correct?

 

Also, when rebuilding the array, does it matter whether Disk 1 or Disk 2 is selected?  

 

I get a pop-up message that says: "WARNING The disk which is used for rebuilding data will be deleted. Cannot cancel this operation. Are you sure you want to operate RAID Rebuilding? array1?"

 

I might interpret this in two ways:

1. The selected disk will be deleted

2. the selected disk will be used to rebuild the array, the *other* disk will be deleted

 

Or maybe it doesn't matter?

 

Thanks for the help!

[realborat]

meant "switch off" Your Duo, remove the HDD & then format the disk with a pc or caddy

If HDD checks out put it back in,just select the one you formatted and REbuild raid.

 

[mkelley1961]

I just got around to doing this...  So, I got an external USB case & when I went to format the disk (with Windows 7 x64) the XFS format was not an option.  It seems that disks must use this format for the Linkstations, correct?