NAS Newbie - ls-q4.0tl/r5 help required

[msknight]

Hi Folks,

I find myself the owner of two ls-q4.0tl/r5 units. They came with 1tb har drives but I'm trying to make them worthwhile by installing 2tb drives.

I expected to encounter issues, but I didn't expect things to be this hard.

Normally, I run Linux. I've resurected an old XP laptop to do its duty in sorting this out.

Tec support gave me all the help they could, which was the two FAQs that are relevant, plus links to the downloads.  I thus have the firmware and the Boot Image recovery for the model, but not the latest Navigator, as the web site rejected the serial numbers of both units. (I've asked Tec Support for a copy - in the mean time I'm using the version that came on the CD)

THe unit obviously gives be a flashing red light (6 pulses - drives not recognised) on start up, and then pressing the function button takes me to a blue power light ... but I can't talk with the unit.

Previously, the unit had an IP of 192.168.0.10 - the firmware updater had also previously reported the unit as being 192.168.0.118 - it had also previously responded to the TFTP boot recovery.

So, this is as far as I've got...

Laotop on 192.168.11.1 - running TFTP. and accepting requests. Firmware was from file lsql-110b which was teh 2009-06-17 "firmware with iPhone fix" that comes up after doing a search for "LS-Q4.0TL/R5" in Downloads.

L4 unit on manual power. Switch on, get a blue flash for a while, then green lights for the two HD's and a 6 pulse flashing red.

I press the function button, the power LED turns blue and the TFTP picks up the requests and serves blocks; 4133 and 13750.

I run the NAS Navigator which finds the unit, Host name LS-QL-EMC23 - IP address 192.168.0.118 (class C subnet) MAC addr 00:24:a5:00:5c:23 - but the firmware is "----" unknown series.

Running the Firmware updater, it finds the unit, (again, reporting as 192.168.0.118, which is very odd as the laptop is on 192.168.11.1) but won't perform the update because it can't communicate with it. (Couldn't confirm a response)

So I change the laptop to 192.168.0.50 and try the update again.

However ... at that point, the updater can't find the unit.

So I'm stuck.

Any ideas please?

[msknight]

I'm getting somewhere, but still not 100% there.

 

In order to get this far, I had to get hold of a domestic router, set the router to 192.168.11.2 and serving DHCP requests (no mean feat because many of them are hard set to .1) and then I could get the workstation to .1 on the 11.

 

Finally, after initiating the firmware update, the updater was able to communicate with the LinkStation - but after warning me that the new drives would be erased (which I was OK with) it errored with ...

 

Failed to formtting. (ACP_STATE_FAILURE) Updating is aborted.

 

So now what do I do please?

[msknight]

Many thanks, but this doesn't work.

 

When I right click on the title bar of the lsupdater (version 1.10) the only option available is A for the version information.

 

Noformatting was not in the .ini file, so I inserted it and then it said that it could not confirm the partition and wouldn't progress.

[airlineone]

did you fix it? i have the same problem. acp_commander etc. didn´t help. thx alex

[realborat]

When you say you have the same problem, you are getting this ?Failed to formtting. (ACP_STATE_FAILURE) Updating is aborted.