Cloudstor CS-WX - doesn't recognize USB attached drive formatted NTSF

[bwphoto]

CS-WX1.0T/1D

Firmware: 1.13 build 2.35

RAID 1 using two 1T Seagate 7200 drives

WinXP Home - 5.1.2600 SP 3 Build 2600

 

Bought a WD My Book Essential 1T USB drive.  Reformatted it to NTFS.  Verified it is completely clean of all executables and WD folders.

 

When I plug it into the CS, the USB lights up, but when viewing the CS via the Web interface and selecting: Device Settings/Backup/USB Backup, 

"There are no USB drives connected to this Cloudstor. ..."

[bwphoto]

Bump.  I spoke to tech support and was told it needed to be formatted XFS since the CS runs Linux.  Is this accurate?

[realborat]

Yes, it is accurate, you should be able to format it from cloud station web interface, if you go in to Sytem/ storage........., Also make sure the Firmware is upto date

[bwphoto]

Hi, Brian

 

I assume you mean I should restore the Cloudstor?  Do you mean the Device Settings via the Control Panel?

 

BTW, I am getting a new CD under warranty - the current one stopped recognizing one of the internal drives.  Maybe this will address the issue.

 

Thanks.

[bwphoto]

A new CS - not CD.