Buffalonas.com returning wrong IP

[STRMB]

I set up a new Linkstation, enabled Webaccess through buffalonas.com, turned on port forwarding on my (Cisco E2000) router, and everything worked fine when I accessed my - at least for a couple of days. Then, the link buffalonas.com/mynas link stopped working and I could not get it to work again yet. The link now translates into 0.0.0.0.:9000 instead of my correct external (static) IP address. The port # is correct, but the IP just reverts to 0.0.0.0.

 

I disabled Webaccess several times, restarted the NAS and my router, and registered at buffalonas.com under a different NAS name, but always get the same result. When I manually enter the IP address and port, I can access the box just fine from inside my network or remotely. Any advise or pointers are appreciated!

[maxpaln]

I have a very similar situation. Setup is:

 

Linkstation LS-WXL

Router: BT Home Hub 3.0

 

I have previously had web access via buffalonas.com but after recently replacing BT Home Hub (due to previous one developing a fault) and upgrading Linkstation Firmware to latest (1.64) this no longer works.

 

Specifically, if I go to buffalonas.com and enter my NAS name I get a webpage saying:

 

This web page is not available

The web page at http://0.0.0.0:31496/" target="_blank">http://0.0.0.0:31496/ might be temporarily down or it may have moved permanently to a new web address.

 

I take this to mean that the buffalonas.com server is unable to obtain the IP address of my home network. I can access the web interface on my NAS by going to:

 

XXX.XXX.XXX.XXX:31496

 

where XXX.XXX.XXX.XXX is the IP address of my home network. So I know the NAS is working.

 

What isn't working is the system that tells buffalonas.com the IP address of my home network. Interestingly, I can't enable 'Auto Configure Firewall'. When I click on Save I just get the 'Saving' progress bar and eventually it times out. The BT Home Hub definitely supports uPNP Firewall settings (I had it working just a week or two ago) and I have checked that the firmware on the BT Home Hub is up to date (like the old one before it got returned). 

 

I am a bit stumped now.

 

Any ideas?

 

Matt

[davo]

Reset the Linkstaiton to factory defaults via the admin page and then reconfigure the web access service.

[pancho018]

ive tried resetting to factory settings several times with no joy.

 

it seems to be a fairly common problem. is it to do with my router maybe? or my ISP?