tera station pro symantec

[eradz]

   

 all windows 2003 server / xp environment / AD

 

Trying to use the Back-up-to-disk function on symantec backup exec 10d, from the 192.168.5.x subnect to the 81.x subnet.

 

The terastation is on the 81.x subnet and i can create a back-up-to-disk just fine, and backup the server/san from the 5.x subnet. But now i want to create the back-up-to-disk using the symantec backup from the server on the 5.x subnet but get access denied when i try to create it.

 

Im using the same login on both machines which is the domain admins login. I can access the terastation fine when i go to the  start > run > \\terastation

 

the lady from tech support said none of the products are supported for cross network compatability, ie: stay in your own subnet.

 

I think this isnt right. Has anyone done this yet? setup a backup to disk on a subnet that the terastation isnt on?

 

Thanks

Chase

[Paul]

I found a few links that may help you

 

http://seer.entsupport.symantec.com/docs/254193.htm

 

I will do more research and see if we can come up witih a solution in our labs.

Message Edited by Paul on 12-05-2008 05:11 PM