Buffalo TS Pro 2 Rack mount stuck sync'ing

[Ianvan334]

   

Hello,

 

My company has a TSpro 2. We had some problems with it in the past where it lost the boot kernal. We were getting that error message again. After a restart it seems to clear itself but is now stuck with the sync'ing error (I17 / Raid 5). We left it alone for almost a week and still the same problem. If we restart it, it will comes back online(with the same error) for about a day before we are unable to reach it again. Has anyone seen this problem or know how to fix it?

 

Thanks!

[Jotin]

Are you about access the data?

[Ianvan334]

   

Not sure what you mean by "Are you about access the data?"

[Jotin]

Can you access the data on the unit?