Drive Station HD-HC500U2 Not Accessable

[HardYakka]

   

My drive station was knocked on its side while running. Made nadsy noise and started blinking red light. Powered off, then back on. Now maked nasty noise when started, the power (green) and access (amber) lights are permanently on. Is it dead? Is there any way to reset or recover it? If the disk was broken I would expect a red light.

[kevin]

   

Normally that red light means that it is being plugged into a USB 2.0 port (flashes when being accessed).

The unit making mechanical noise however is not good! Is it making like a clicking or revving noise? 

From that info it seems like the drive has physical damage and when that happens there is most likely no way of getting to the data other then data recovery. Before that can be determined you should try to access it from your computer.

What operating system are you using?

Message Edited by kevin on 01-10-2009 01:33 PM

[HardYakka]

   

The OS is Win XP. When turned on it the power light comes on along with what sounds like a two tone alarm noise, but not very loud, no clicking, doesn't really sound like any HDD I have ever heard. This goes on for probably 1 min then the disk access light comes on, then noise stops then nothing. It goes quiet with just the green and amber lights solid

 

Is there anywhere that Buffalo provide diagnosits for these units? Such as alarm and light settings? The user manual is useless. The knock was very slight. I am surprised it killed the unit. I suspect that the HDD would work if I removed it and palced it in another PC.

[kevin]

   

Can you see the drive in Disk Management?

Go, Start> Run> diskmgmt.msc ... You will see two halfs of this screen (top and bottom) does either of them show this drive? The top half will display your drives by letters, the bottom by connection number (disk0 being you local drive).

 

And, would you be able to try another computer?

Message Edited by kevin on 01-10-2009 02:31 PM

[HardYakka]

   

I have removed the disk and placed it in my PC. The disk makes the same noises and is still not accessable in disk management. It sounds like it is not able to spin up properly.

 

As I am certain that the physical disk is broken. It's going off to a data recovery centre. Cheers to those trying to assist.

[tanjl]

   In the mean time, you can get any SATA harddrives and put it back into the Drivestation and use it again as an external drive.

[mtnfairy]

   

My Drive Station was also knocked on it's side this evening and immediately started making that horrible noise....kind of sounds like something hitting the fan blade. I'm worried sick, as my data is priceless. Were you ever able to recover your data when you brought it into a computer shop? 

[JoshC]

In most cases you should be able to recover the data unless there is severe corruption.