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Backup problem.

Started by Nahum01, August 27, 2009, 10:50:03 AM

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Nahum01

   

Hi all, I just finished to configure my new TeraStation Pro II on my network and added it to my Active directory enviromnt.

 

The problem now, is that i want to back my storage, and i saw a link in your site that i can only back this storage using a UNC share name, becuase i can't install an agent.

 

Iloged back in to the storage using my admin credentials, i created a share name, and added my backup user to this share, and when i add my storage  to the backup exec i get a window that asked me with what credentials do i want to backup the share. (it's strange because i added the specific backup user to the share with read/write permissions so what's the problem)?

 

further more, when i want to add users to the shared folder, i  right click the folder, going to seurity, and when i add a user and hit OK i get a message that the operation can not be complete, i guess this can be done only through the web console.

 

Hope you can help me out here, because right now, i'm stuck with a brand new storage which is useless to me unless i can backit up.

 

Best regards,

 

Nahum

Israel


PCPiranha

Do you have any other shares mapped besides the backup share that you created?  Are there any access restrictions set?  Also when inquiring about a product please include a model number.


Nahum01

   

Hi kudos.

 

Yes i created a new share, and added the backup user to this specific share with persmissions to read/write in this specific share.

 

when i log in to the backup server, and log in to the new folder i created,isee that i can see the shared folder, BUT when i open the veritas backupexec and add the specific share like unc (\\servername\sharename) i get this annoying window that tells me that i need to add a specific account for backup (which i added this account previously in the management console).

 

So, i thought maybe i need to open  loca user on the storage with the exact user name and passoerd like the user on mt backup server, i did that, and added it to my new share, and gave it read/write permissions...and guess what....IT DOSEN'T WORK.

 

the serial number of my terastation ii is:45841584500103

 

Hope you aare some kind of magician becuase right now, this storage is useless to me unless i can back it up.

 

P.S

 

When i right click the share folder and want to add users, i get an error mesage, and i belive that's becuase this is a linux machine (i can see the root users in this window).

 


PCPiranha

I'm sorry but I will need a model number to further assist you.  It sould start with HD, TS or HS

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