Drive Spindown not working on TS III or TS Duo

[rinthos]

   

Just checking to see if anyone has been able to get this to work?

 

We've got the feature enabled, and our devices running 1.06 firmware now, still no go.

 

We've been trying since firmware 1.02 and no luck.

 

Please advise, thanks!

 

[disputator]

   

The spin down is after 20min without activity (you can not set the time, it's fix preset on 20min). It means activate the feature, make sure there are no request in the network for the TS, like some connection keep alive signal or what ever. After 20min the unit should spin down. Works for me on 1.05.

 

Greetz

[rinthos]

   

Appreciate the response.  So with no lan cable plugged in ours isn't going into standby (as part of our testing).  Firmware 1.06  Current uptime: 4 days and counting.....

What's different on yours?

 

Here are our settings screen-by-screen as i just captured from a x-over cable:

Folder Setup: only "info" and "share" shares exist (doing nothing).  Share is Windows/Apple/Disk Backup + recycle-bin enabled.

DFS: Disabled

Direct Copy: Share

Terasearch: Disabled

Users: admin and guest

Local groups: admin (1 member), guest (1 member), hdusers

Network: Ethernet 1: Enabled, DHCP Disabled, primary Ip address: set to a static ip on my lan subnet mask: 255.255.255.0, Ethernet 2, disabled.  Default Gateway: (set) 1st and 2nd DNS (both set), Ethernet 2: Disabled.  Ethernet 1: Frame Size: 1,518 bytes(Default)  Ethernet 2: Frame Size:Disabled. Network services: AFP is the only one enabled for both NICs. Port Trunking: Disabled

 

WorkGroup/Domain: Workgroup, WORKGROUP, Delegate Authority to Terastation (nothing else set here).

NFS: Enabled, set to "share", NFS path: /mnt/array1/share.  No NFS clients defined.

System: TS Name: Buffalo_Test1 TS Description: testing drive spindown performance.

Date/Time: Source: Automatic NTP Sync: Daily. 

Language: English: Windows client language CP437

 

Storage: Array 1: Encrypted: yes. 961GB.  XFS, 0.00% used (1041kb).  Status: Normal RAID 1.  Disk1: Encrypted, yes: WD10EADS-00L5B1  Disk 2:  Encrypted, yes: WD10EADS-00L5B1

 USB1; disconnected. USB2: disconnected.

 

RAID Scanning: Disabled.

No backup or replication targets configured nor enabled.  No backup password set.

 

Maintenance: Notification: Enabled: SMTP server smtp.*.net port 587, LOGIN (SMTP-AUTH), TLS, recipient: (*@home.net) Report:HDD Status report, Fan Trouble, Disk Error, Backup Complete, System Alert, Quota Report, 0' oclock

Syslog: Disabled. Store files locally: Disabled.  

Alert Sounds: ON/ON/ON/ON, Front Panel Settings: All, Enabled Flip, Brightness of LCD 5.

LED Brightness 5, Sync: Disabled.

 

Power Management: Synchronized Setting Normal, Enabled, USB Port (APC Style), Shutdown Terastation when UPS Reports "Battery Low' status, UPS Behavior after TS Shutdown: Alive. UPS Recovery: Disabled.  

 

SleepTimer; Timer1, Disabled.  Timer2, Disabled.  Timer3, disabled.  

HDD Spindown:  *** ENABLED ***

 

Extensions: Web Access: DISABLED.

Media Server; Disabled, share, Automatic Update every 720 minutes.

 PrintServer: Enabled (but no printers connected right now)

BitTorrent: Disabled

 

Time Machine: Disabled.

[disputator]

   

Hi rinthos, I'm sorry- I was wrong. I thought it works but in fact it does not. I tested the TS III and no matter what recent firmware I install the spin down does not seem to work. I'm in contact with the European support about that one. So far no news.

 

I tried different settings, languages and so on and of course I disabled everithing what could interfer. Maybe the main problem is that the main part of the OS is on the drive. It means it only works if there is no network traffic and no activity in OS for 20min.

 

Greetz

Message Edited by disputator on 08-10-2009 05:34 PM

[rinthos]

   

No worries, I appreciate your follow-up.  I'm a bit worried that the drives are getting a bit excessive load/unload cycles given they seem to be WD green's and I hear every 10 seconds. 

 

@Buffalo Support,

 

Would it void my warranty if I replaced the shipped drives with WD Blue drives to test whether this has any impact on the spindown issue (And then revert to the WD Green drives that came w/ after the testing validation)?  Just wondering if there's anyway I can rule out the drives that shipped w/ the units.

 

Thanks

[Colin137]

rinthos,

 

Swapping hard drives would not void your warranty, but obviously we cannot support getting the firmware onto the new drives. You're a smart guy, you should be able to figure it out :)

 

I'll even give you a couple hints: TFTP Recovery, and Force Firmware

[rinthos]

   

@Colin137

 

LOL you give me too much credit, but yep shouldn't be too bad.  Worst case i revert back to the originals.

 

I was actually thinking (since mirrored set) just sparing one out, once it resync's/rebuilds the other.  Will kick this off tonight and will report findings by the end of the week.

 

Thanks for the clarification sir.

---

[Colin137]

Just wanted to clarify: swapping hard drives doesn't void the warranty, but we obviously cannot warranty the new drives either. So if the shell dies, we can replace it under warranty, but you would still need to provide the original drives.

Message Edited by Colin137 on 08-10-2009 10:13 PM

[rinthos]

   

Understood and again thanks for the clarification.

 

Thankfully my hdd supplier is co-located, so if these temp/test drives die, i just bug the break-fix team in the morning.

 

But i guess I can append this disclaimer "Don't try this at home". ;)