Terastation TS1400D no web browser screen

[epickett]

We have two of these devices running on our network.  One of them I can still access fine through the browser interface, one I cannot(tab named BUFFALO with blank page).  They both used to work fine through the browser.  I've tried IE, Firefox, and Chrome - no joy.  They're on different subnets, but I've remoted to a machine local to the inaccessible one and it still doesn't work.  File access still works, but I need to change some user permissions for data migration.  I can't do that without being able to access the web browser.  Can somebody tell me how to get this thing working again, please?  Thanks!

Eldred

[BeechBoy]

Did you ever have any success with this?

I have an LS220D with the same issue (blank grey web admin page), and need to replace a failed drive.

Thanks,

[epickett]

Never found an answer to the original problem.  I gave up and pulled the unit out of service, since it wouldn't work correctly.  This week, I decided to start over and just do a factory reset(gave up on the data).  But I can't find how to reset the flipping thing without being to get to the browser screen.  Unbelievable...