LS 400 Flashing White Lights - No Access

[cmaronmurphy]

I've seen replies to this type of problem with other models that note that solutions are model specific.  I no longer have access to my LS400 via its IP address or via the desktop application.  I have tried a factory reset with no success.  The LED continually flashes white with no breaks or color changes.  I tried re-seating the drives.  I hear the sound of one drive trying to "search", but that eventually stops. I am not super tech savy, so I'll probably need a relatively simple solution.  If there is not one, then I'm off to buy a new one.  This is my second Buffalo in ten years.  My warranty has expired, so no surprise that the Buffalo support number is locked away from view.

[davo]

LS410, LS420 or LS421?

[cmaronmurphy]

Shows LS420D0202 on bottom of drive.

[davo]

Remove the disk you think there might be a problem with (the one searching) and reboot the NAS, see if the ED goes steady then.


Only do this if you are sure you were using RAID1.

[cmaronmurphy]

Excellent!  The flashing white lights are now replaced with E16 - Drive 1 missing.  I can now at least find the NAS via the app and via its IP address.   Disc 2 is showing as "Array 1/Normal".  The data looks to be there, although I cannot access it.  Can I assume that I need to rebuild the array? And, yes, it was setup as RAID 1