Upgrade capacity of LS421DE

[LewM]

Hi,
I bought an LS421DE and initially installed 2x1tb disks.  I now want to upgrade to 2x2tb disks, which I recently bought.  I installed the new disks and expected the OS to go through the initialization process.  Instead I get E07.  After checking on the web, it appears this is not a trivial task.  I also can't find any info on the Buffalo web site.

Is it really so strange that someone would want to upgrade capacity?

I would appreciate some suggestions from someone who has done this before.

BTW, I bought the LS421 2 years and 9 months ago and is still in 3 year warranty.  The *&@ support system requires a serial number and it says my system is now out of email support, so I can't even get an email address to ask this question.

Lew

[davo]

What country did you buy it in?

[LewM]

Hi,

It was bought in the USA through Amazon, so have proof of purchase date.

Lew