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TS5200D EU version - factory reset needed

Started by CAMU, September 10, 2016, 02:50:03 AM

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CAMU

Hi everybody,
can anyone help me to solve this problem?
I've tried to get the bootable USB recovery image TS5000 from the US site. It asks for the serial number; but, since my version is european, it does not recognise it as valid.
Can someone help me in some way?
E.g. sending me the files or suggesting another source?
Many thanks indeed
Camu

davo

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