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Data drive cannot be detected... only the utility drive

Started by SaintMessiah, September 24, 2015, 02:59:21 AM

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SaintMessiah

September 24, 2015, 02:59:21 AM
Good day,

I have a DriveStation HD-HX2.0TU3 2TB. I plug it in to my PC but the led light goes RED and the only thing I can access is the UTIL drive (labeled E:). the led light used to glow BLUE or GREEN but now it only goes RED.

Because of this, I cannot access my files anymore.

What's the problem and what can be done to fix this?

Thank you so much.
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