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Reset Password to Factory default

Started by healeyneil, May 18, 2015, 07:55:56 AM

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healeyneil

May 18, 2015, 07:55:56 AM
I have a TS-6vh12tl/r6 terrastation which is 2 months out of warranty. The passwords were changed by a consultant, no longer around! and i am at a loss to find the correct procedure to reset the password and user name to factory default. I know there have been a few threads regarding this issue and it is by no means a new issue, just do not understand why it appears to be such a complication.

Can anyone with a working knowledge of this model advise exactly how to do this please.

Appreciate any help or links to further avenues

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