Having Problem setting up web access for linkstation live

[chup]

   

Hi admin,

 

Having some problem setting up  linkstation live in my office.

 

The error i got is upnp_NoGateway
My modem is prolink H9300G which i think highchance of supporting UPnP.

Any helps on this matters?

 

Thanks

[JoshC]

Disable the upnp and make sure that your external port is set to 9000.  You will also need to open up the UDP/TCP ports in your router also to 9000. 

[chup]

   

You will also need to open up the UDP/TCP ports in your router also to 9000. 

how do i do that? im on prolink H9300G

[JoshC]

You will need to call your Router Manufactuerer.