Unable to open files through web access

[gamidnightrider]

   I purchased a LS-WTGL/R1-V3 F/W 3.07 but when i go online and try to see files like a pdf it will not open them. Anyone have any idea what might be causing this? i have walked through the user guide step by step. I need to be able to open, save, copy and print these files. Any ideas ?

[Paul]

Do you have port 9000 open in the router to the nas's IP? 

Can you put in the IP address of your WAN then : 9000?

Also make sure you have the service enabled 

[gamidnightrider]

   Paul, i am all new at this so hopefully i can explain. I have 9000 listed in the Navigator software as the port to use. I have eveything set up as qutomatic configuration on router. Do i nee to go into the router and make changes there? If so can you explain how to do that? As i said i am a newbie to all this. Thanks.

[gamidnightrider]

   Paul, I am just not figuring this out. Is there a step by step of how to do what you are trying to explain to me ? Thanks.

[Paul]

Every router is different, find out who makes it, then give them a call and tell them to open port 9000, to the IP address of your buffalo, using TCP/IP.

 

That will solve it.