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TeraStation Pro Loses AD if restarted

Started by EyeballIB, April 20, 2009, 11:54:13 AM

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EyeballIB

April 20, 2009, 11:54:13 AM
   

TS-RHTGL/R5 F/W 1.33

 

It seems that whe I reboot my TeraStation Pro I need to go back in an re-configure my Active Directory setup.

 

It happened again this morning.  My NAS had been functional with AD, but for some reason the box hung up and needed to be rebooted via the power button on the front.  About 30 minutes after rebooting, it didn't have any of the AD user/group information.  I went to the Network -> Workgroup/Domain tabs to reconfigure and it was fine 10 seconds later.

 

Should I need to do this every time we restart the NAS?

PCPiranha

#1
April 20, 2009, 04:09:04 PM
Make sure the time in your TS is the same as the one on your domain controller.

EyeballIB

#2
April 20, 2009, 06:43:10 PM
   They both use the same source for NTP and as best as I can tell, they're within a second or two of one another.  I dunno...

PCPiranha

#3
April 20, 2009, 06:55:29 PM
And the GMT is correct?

EyeballIB

#4
April 20, 2009, 09:15:21 PM
   YES - the time zones are correct - they're both set for GMT -5:00.

PCPiranha

#5
April 20, 2009, 09:26:18 PM
Try initiallizing the device from the web gui.  If that doesn't work you can also try a force firmware update.
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