Re-installation of NASNavigator

[Lindian]

I am new to the forum but have successfully used a LS-WXL for a few years via a LAN.
Recently, I could not gain web-access to my Linkstation - could not log in as administrator.  Also NASNavigator could not see it.
All my shares were still visible via Windows Explorer and I was able to successfully read and write files.
Presuming it was a problem with NASNavigator, I uninstalled the software and, after downloading the latest version, tried to reinstall it without success.
I have since identified the problem - flashing light on the drive did not turn to solid.  I switched off the power and switched it back on again.  The drive went through its start up and the light went to solid.  I can now gain admin access to the drive via the web interface!
However, I am still unable to re-install NASNavigator - I get a message "NASDrivePreference.xml not found."  The file (with an underscore suffixed) is included with all the other installation files.  I have tried removing the underscore but that has no effect.

Any suggestions?

[joma90]

i would completely uninstall Nas Navigator from windows, then delete the installation folder on windows. It will be under one of the 2 locations.

C:/Program Files/BUFFALO

or

C:/Program Files (x86)/BUFFALO

Delete the folder called "NASNAVI" in this location and then restart PC. Next download the latest version http://buffalotech.com/support-and-downloads/download/nasnavi-269w.zip and extract and install.

[Lindian]

Thankyou for the response.
However, since my post, I bought an additional Network Drive - a Linkstation 420.  I used the installation disk which had a new version of NASNavigator and that has over-ridden the old version and works satisfactorily.

Ian Lawrence