Linkstation Duo LS-WXL media server issue

[daveyd90]

Hi - I purchased the same product (Linkstation Duo LS-WXL) a week ago.  Since buying it I constantly receive the error message "

While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."

 

I click the "Update DTCP-IP" and always receive the same message..."While firmware updating, Media Server update can not be updated completely. Please click 'Update DTCP-IP' button after establishing Internet connection."

 

I have restored - rebooted - gone back to old firmware - gone back to new firmware - booted into EM mode and done all of this - disabled DNLA - etc etc.  Nothing stops these messages? 

I have now arranged a swapout unit from Buffalo as I still haven't put anything onto the unit as I didn't see the point until I stop receiving error messages.

But - I fear, having read all of these messages, that I will probably have the same issue on the replacement unit.

 

Is there anyone out there with any advice on this at all????

 

 

[sgjwright]

I am having a similar issue and can not seem to find the Media Server.

 

I have a Buffalo Duo 4TB, the media server was working fine accessed by PS3 and Airplayer.  I was able to access video, photos and music. I had all my docs within 3 shares, Video, Photo & Music. The last week the media server was not found on PS3

 

I accessed the Web Prog for the device and had the following message when I access Media Server option:

 

"While firmware updating, Media server update cannot be updated completly. Please click update DTCP-IP after establishing internet connection".

 

This I eventually resolved but then I needed to select a 'Public folder' for the Media Server, it would  not allow me to access all shares. I have created a generic 'media' share and move all docs into this under different folders. This generic share I have selected as the public folder.

 

I have restarted the media server, performed a refresh of the media libarary . I now see the media server but not any of the documents within the share.

 

I have not performed any firmware updates recently, I am on the latest firmware version. Something has happened recently tocause this.

 

is this related to the DTCP-IP issue?