LinkStation LS-CH500L - in Emergency Mode - Help!

concept66 · October 31, 2012, 05:10:30 AM

Hi

My link station has been working fine. However, I recently noticed I was unable to connect to it.

I've just downloaded the "NASNavigator" from the App Store and it says my devicee is in "Emergency Mode"

What does this mean and how can I fix?!?

Please help!

Many thanks

Adam

Thaitawat · October 31, 2012, 05:27:09 AM

upgrade firmware

LS-CHL has 2 Series

V1 Series which has blue web-based interface use firmware v.1.12

V2 Series which has red web-based interface use firmware v.1.60

concept66 · October 31, 2012, 06:56:59 AM

Hi Thaitawat

Thanks for getting back.

By upgrading will I loose all my data on my NAS??

How do I know which version I have? According to the NASNavigator it shows the NAS as "LS-CHL-V2-EME56" - doe this mean it's V2 so use firmware v1.60??

Thanks for your help

davo · October 31, 2012, 07:17:06 AM

updating the firmware should not effect the data, you have a V2 so you need 1.60

concept66 · October 31, 2012, 08:56:37 AM

Thanks guys. I'm just running the Firmware updater - it's asking me for the administrator password - any ideas what to try?? Many thanks

concept66 · October 31, 2012, 09:00:54 AM

I've tried using "password" as the password (as I think this is the default) but no joy. I've tried a few others but none seem to work... what can I do!??

Thanks!

davo · October 31, 2012, 09:10:21 AM

Did it ask you for a password at the end of the update?

concept66 · October 31, 2012, 09:18:25 AM

Yeah - I currently have a pop up box (it looks like the firmware update has just finished)

That says:

"Enter the administrator password click [OK].

Current version: 1.60

New version: 1.60

Password:

[CANCEL] [OK]

Any ideas?!

Thanks so much for your help...

davo · October 31, 2012, 09:26:42 AM

download the recovey software from this link and use it to recover the unit:

http://www.2lk.com/view/LSRecovery.zip" target="_blank">http://www.2lk.com/view/LSRecovery.zip

concept66 · October 31, 2012, 09:28:05 AM

Sorry to be thick - how do I run this recovery software? I'm on a Mac...

Many thanks

Adam

davo · October 31, 2012, 09:30:54 AM

you need a Windows PC to do it from, there is no MAC version.

concept66 · October 31, 2012, 10:45:36 AM

Ok - just got my old windows laptop and ran that!

All now seems to be working! Thanks so much for your help :-)

Out of interest, do you know what may have caused this to happen?!

Thanks again

adam

davo · October 31, 2012, 10:51:45 AM

Probably a power cut or the unit not being shut down correctly.

News:

LinkStation LS-CH500L - in Emergency Mode - Help!