: billsal436 November 10, 2008, 11:10:28 AM
the shared folder is "suddenly" inaccessible on my LS Pro Duo.
I have aceess to the info folder, but cannot access the shared folder on any of my pc's (win XP,sbs 2003, ubuntu). It is still on the network and the UI is accessible, although I also notice the config page under shared folders is "diabled"- add and delete buttonsare greyed out and the config button for the info and shared folder do nothing...
It is running raid 1 and firmware 1.07
please help, thanks.
Bill S
: Paul November 12, 2008, 10:47:31 AM
: billsal436 November 14, 2008, 09:37:57 AM
: Paul November 17, 2008, 09:45:34 AM
try to update the firmware
: billsal436 November 17, 2008, 11:10:08 AM
: Paul November 17, 2008, 03:59:13 PM
you can force the firmware\
http://forums.buffalotech.com/buffalo/search?submitted=true&q=firmware+force
: billsal436 November 18, 2008, 08:16:55 AM
that link fowarded me to this link:
http://forums.buffalotech.com/buffalo/board/message?board.id=0101&message.id=277&query.id=52541#M277
I reconfigured the ini by modifying/adding the following:
[Flags]
VersionCheck = 0
[SpecialFlags]
Debug = 1
The message I get from LSUpdater is "PC and LS-WTGL frimware version are the same. Updating is not necessary.
Thanks
: Paul November 19, 2008, 10:57:38 AM
: billsal436 November 19, 2008, 08:28:34 PM
: Paul November 20, 2008, 10:36:50 AM
You can also try setting the unit back to factory defaults in the web interface under maintenance.
Also have you tried a different PC? Or a different operating system? Last, what OS are you using?
: billsal436 November 20, 2008, 01:38:09 PM
wont that default it back to striping rather than mirroring? (Dont want to lose my data)...
using it on a network.. Xp Pro, SBS 2003, Ubuntu, Fedora... have accessed the web based ui from multiple boxes, still does not behave as expected and still cannot accesss data... :(
using this box so i was os independant and my data was safe.... no feeling real good about that thought process...
: Paul November 21, 2008, 09:07:39 AM
: billsal436 November 26, 2008, 09:05:45 AM
nope. still no access... 
... the fact that we do not have permissions to access the shared folder nor make changes to the shared folders setup page (including not being able to add a folder) doesnt tell us that the problem is most likely a permissions problem? Is the a way to mount this folder with linux and change the folder permissions?
Or am I way off on this diagnosis??
: Paul November 28, 2008, 11:24:54 AM
It is odd that you still have this problem, are you mapping to the drive via IP or name?
for the sake of data recovery can you enable access restrictions and give access to that folder to a user and access it then?
: nivenj November 28, 2008, 03:56:03 PM
I agree, it sounds to me like a permission problem on the shared folder. Are you able to create and delete a new share?
I can help you troubleshoot this, PM me.
: billsal436 December 02, 2008, 10:05:16 AM
IP or name it doesnt matter.
As I said before, I cannot access the configuration button (or he checkboxes, add, or delet buttons) in the shared folder setup. They are all greyed out....
once again, it still appears to me that permissions have somehow been compromised. This is not the first time this has happened with this product (as I have seen other instances on the net).
Are you saying Buffalo has no solution for this problem?
: Paul December 03, 2008, 10:29:09 AM
What log in are you using to access the device?
you should only be on Admin and the administrative password.
: billsal436 December 03, 2008, 11:30:48 AM
: MrKoty December 03, 2008, 08:58:04 PM
: billsal436 December 04, 2008, 07:33:57 AM
: Paul December 06, 2008, 01:41:42 PM
If you can not access the data still I would contact your local support and set up an RMA so you can transfer the drives. Once you know your data is safe then you can take more trouble shooting actions.
I have set this up in our labs here and I am unable to replicate the issue. So I would advise to recover your data first.