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Products => Storage => : agmichaca February 06, 2013, 02:42:13 PM

: CS-XL Password Problem
: agmichaca February 06, 2013, 02:42:13 PM

I just upgraded the CS-XL - CS-X2.0 to the latest version 1.13 build 2.35. Cause a EM problem.

 

After that i Cannot acces the device localy, and I have tried to change the password via cloudstation.pogoplug.com but every time I got this error:

 

User Name can`t be used.

 

Hope someone can help me.

 

Thanks

: Re: CS-XL Password Problem
: ensignfodder February 06, 2013, 05:20:02 PM

How important is the data (assuming any exists) on the device?

 

I beleive you can start with the unit off and hold the Function button for 10+ seconds and then turn the unit on.  Once it starts up (first couple of seconds) release the Funtion button and then press it again.  If two lights start flashing this is supposedly resetting the unit and therefore the password.

 

Not sure this is the solution you want but it is the password lockout fix I have seen referenced.

: Re: CS-XL Password Problem
: agmichaca February 07, 2013, 02:03:21 PM

Thank you for you answer,

 

The CS-X2.0 dosen't have any buttons and only have a blue light. So I don`t know how to use your solution.

 

Appreciatte any help.

Thanks

: Re: CS-XL Password Problem
: davo February 07, 2013, 03:13:09 PM

Use the file (link below) to reset the password. The link will be active for one day.

 

http://buffalonas.com/davo/axs/u:db945ac501d99315f81e15147045b090/NasRecoveryNew.zip.zip

: Re: CS-XL Password Problem
: agmichaca February 07, 2013, 06:21:43 PM

Thank You Davo.

 

The link dosenīt work. seems like the server is down.

: Re: CS-XL Password Problem
: Lemon March 13, 2013, 10:40:39 AM

Hello Davo,  need your help on this also. Same scenario as the trhead starter. Thanks!

: Re: CS-XL Password Problem
: agmichaca March 13, 2013, 11:51:13 AM

I still have the same problem, I cannot download the program.

: Re: CS-XL Password Problem
: davo April 09, 2013, 11:09:40 AM

http://www.2lk.com/view/LSRecovery.zip

: Re: CS-XL Password Problem
: agmichaca April 09, 2013, 11:34:17 AM

Thank you Davo, works fine!!!

: Re: CS-XL Password Problem
: anthonyck September 04, 2013, 06:54:29 AM

Dear Sir,

I got the same problem as agmichaca, but after recovery, I found that all my folder had been lost and only the folder cloudstor left in my drive.
But later, I add a new folder which is the same folder name as my previous folder. I can get everything in that folder as before.

What can I do in order to find back all my folders?

Thank you

Sorry for my poor english

: Re: CS-XL Password Problem
: joma90 September 05, 2013, 02:07:05 AM

From what I have read in other post before, if you use the LS Recovery Tool on a CloudStor the data will be erased. I don't have a CloudStor so i can verify this to be true but i can see if my friend is willing to try to see if this is true by trying it on his CloudStor. I know I have read where people have had the same issue happen to them when they use this tool on a CloudStor. As for the data there is no way to get the data back as it is gone. Unless you can get a data recovery specialist to analyze the drive and attempt to recover any data that hasn't be written over with 0's and 1's  but who knows how much that will cost and what you will end up with.

: Re: CS-XL Password Problem
: ic3viper July 05, 2017, 11:19:37 AM

Hi, i lost my CS-X2 password and i can't event reset my password in the web below. please help.

http://cloudstation.pogoplug.com/forgot

: Re: CS-XL Password Problem
: davo July 05, 2017, 11:27:55 AM

: ic3viper  July 05, 2017, 11:19:37 AM

Hi, i lost my CS-X2 password and i can't event reset my password in the web below. please help.

http://cloudstation.pogoplug.com/forgot

Are you talking about the local admin password?

The remote pogoplug service is no longer avaialble as pogoplug have pulled the plug!