Buffalo Forums

Products => Storage => : lizziejbarrett July 02, 2012, 05:33:30 AM

: Juststore warranty - is it invalidate by data recovery?
: lizziejbarrett July 02, 2012, 05:33:30 AM

Hey guys, My Juststore has died after 18 months and I believe it has a 2 year warranty. Apart from not being able to get hold of anyone at Buffalo to talk to them about, say, doing what the warranty says they'll do, I also need to get the data off my failed drive. Anyone know if data recovery actions will invalidate my warranty?

: Re: Juststore warranty - is it invalidate by data recovery?
: davo July 02, 2012, 05:53:02 AM

depends on the issue, if the casing is removed then as far as I'm aware the warranty is voided.

what country did you buy the juststore from?