Print Page - Linkstation Duo LS-WX2.0TL/R1 cannot create backup job

Title: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 11, 2012, 11:13:49 AM

Hello.

I am trying to create a backup job on my linkstation duo and every time I click on the 'Create New Job' button, it pauses for about 10 seconds, then I get a pop-up stating

"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete."

"Script: http://<IP address>/static/ext/ext-all.js:137"

The script never does complete, and I end up having to force close the browser and reopen. This happens in both IE as well as Firefox from a Win7Prox64 machine. Also verified same issue happens on WinXP machine as well.

This worked a week ago when I first set up the backup job, but I wanted to modify it today and ran into this issue, so I deleted the job and now I cannot create a new one.

I have rebooted the Linkstation twice and it does not help.

Running firmware 1.56

Please advise if you have any solutions. Thanks.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: Infinity3 on March 11, 2012, 02:04:41 PM

Exact same issue here as well. Seems like a bug in ver 1.56, hopefully they fix it. I'm having this issue with Linkstation pro with ver 1.56

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: Infinity3 on March 11, 2012, 02:20:21 PM

Resetting factory settings did not help.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 13, 2012, 10:43:37 PM

Anyone? Does Buffalo support read this forum?

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: Jotin on March 14, 2012, 09:50:42 AM

I will take a look at one of these units and test the issue myself. I apologize for the delay in response. If it is an issue on my device then I will escalate the issue for you to our engineers.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 14, 2012, 05:05:05 PM

Ok sounds good. BTW, this is after conecting up an external USB drive.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 20, 2012, 08:06:48 PM

any updates?

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: Jotin on March 22, 2012, 11:17:01 AM

We have tested this on our unit and this is not a firmware bug. We do not get the same error. Here are a few suggestions.

Re-install your firmware : http://forums.buffalotech.com/t5/Storage/FAQ-2-of-5-Force-Firmware-update-procedure-please-read-this/td-p/68108

Try to restore your interface: Go to system -> restore/erase and choose restore. This does NOT delete data.

Try another browser and or computer.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 25, 2012, 03:03:34 PM

OK I will try your suggestions.

Obviously, as stated in the original post, I have tried different computers with different OSes, so that is not the issue.

I will report back what I find out.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: tweakmon on March 31, 2012, 10:44:49 AM

"Try to restore your interface: Go to system -> restore/erase and choose restore."

The above suggestion was the solution for me. Granted it took some time to reconfgiure the settings, I did NOT loose any arrays or data.

Thanks fro the help.

Title: Re: Linkstation Duo LS-WX2.0TL/R1 cannot create backup job - script error
Post by: davidsco27 on March 10, 2013, 04:17:08 PM

Restore didn't work for me. Anyone ever find a solution to this? I'm experiencing it now

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Products => Storage => Topic started by: tweakmon on March 11, 2012, 11:13:49 AM