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Products => Storage => Topic started by: brlowe on January 15, 2009, 03:45:46 PM

Title: Cannot access Ministation with SecureLock
Post by: brlowe on January 15, 2009, 03:45:46 PM
   

I have tried installing Sercuelock on 2 different machines and when I plug in my Ministation it does not prompt me for the password. The machine I created the password on crashed so I cannot go back to that machine. How do I unlock this drive or get it to ask for the password?

The computer is seeing the drive in disk managment but no drive letter and I cannot access it. 

Title: Re: Cannot access Ministation with SecureLock
Post by: Paul on January 19, 2009, 11:06:45 AM
We will look into this and post our results.
Title: Re: Cannot access Ministation with SecureLock
Post by: Colin137 on January 22, 2009, 02:31:20 PM
If the window doesn’t open automatically, you may open it manually from the Secure Lock Ware software by clicking on Unlock the Device on this PC.
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