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Products => Storage => Topic started by: rvboutin on November 29, 2011, 08:32:52 AM

Title: problem related to quota for 1 user access on Linkstation Duo LS-WXL
Post by: rvboutin on November 29, 2011, 08:32:52 AM

Hi,

I have a weird problem on my Linkstation Duo LS-WXL, since start I have allocated a quota to each user I created on the Linkstation. I never had a problem before. Recently, I added 1 user and grant her 40Gb of quota. But whenever she tried to copy data on the Linkstation she got a message that she does not have write access or that there is not enough space left on the disk (that's under Windows XP 32 bit SP3). As administrator, I can copy file in her share. I tried to increase her quota to 50Gb, but same problem, Strangely, if I remove her quota, then everything works fine?!!??! 

The linkstation firmware is 1.54, 2x2Tb disk as 1 RAID Array 1 of 2Tb.

I tried to remove her user profile and re-create it, but same problem... She never used the station before and never copied anything on it... I truly do not understand what's happening... any help or suggestion welcome.

Cheers,

Rv

Title: Re: problem related to quota for 1 user access on Linkstation Duo LS-WXL
Post by: rvboutin on December 08, 2011, 07:28:41 AM

Hi,

In case this happen to others, I may have found the cause of the problem. Since we start using the NAS, some users have left, and I removed their user account. Then when adding new users, the system seems to allocate them the first new user ID (=number, .e.g. 1001) available, which might be the same than a past user. This seemed to be the case here. When I changed this userID to a number that I was sure had never been allocated before, everything worked as normal with a user quota sets. So it seems that when deleting a user, his userID become available again and that's fine but the userID usage is not reset, and that's a problem.

Hope other find this information useful. Might be a bug worth reporting to Buffalo.

Regards,

Rv

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