Print Page - Ts-rixl600 disk 3 broken but no disk error in mail

Title: Ts-rixl600 disk 3 broken but no disk error in mail
Post by: mauri300856 on November 28, 2011, 04:21:42 AM

we have a Ts-RIXL600 at 1.54 firmware version: the display of the appliance shows disk 3 broken (in red),

Connecting using IE i can see disk_3_broken_error+degrade_mode_info

In the mail all is ok.

Where is the bug?

Should i change the disk?

Best regards

Title: Re: Ts-rixl600 disk 3 broken but no disk error in mail
Post by: davo on November 28, 2011, 07:58:55 AM

Reset the unit via the admin page then restructure the array. Ensure you have a backup before proceeding.

Title: Re: Ts-rixl600 disk 3 broken but no disk error in mail
Post by: mauri300856 on December 12, 2011, 04:17:46 AM

Hi.

The disk is broken so i sent it to Holland to change it.

In the message i received from Ts i can see:

Activity Report

[TeraStationInformation]
TeraStationName: TS-RIXL600-248
Time: 2011/12/12 00:00:02
IP Address: 172.16.20.248
Setting Screen: http://172.16.20.248/
Running Time : 16 days, 11:47:31

[DISK error status]
DISK1 0
DISK2 0
DISK4 0

So disk 3 is missing: is it possible to receive the mail with the title saying disk error or missing or rc not equal 0 not only "Information" to avoid to read the mail?

Best Regards

Buffalo Forums

Products => Storage => Topic started by: mauri300856 on November 28, 2011, 04:21:42 AM