This is Christoph Myers of New Berlin. Before Christmas, my Dad gave me this External HD to use for school. When I plugged it into my computer and turned it on everything said it was Ready to Use, but when I went into my Computer, there was no external drive. I am installing it manually now, but I don't know your companies acronym under the device list. It doesn't say Buffalotech, but there is a BTC acronym, and a device name of BTC Composite Device under BTC. Every time I try to go to the next step, it tells me if the driver isn't compatible with my system, it could cause my system to not respond.
I need to know if that driver will do that because the device currently tries to screw up my computer by say Unknown device not responding. E-mail me at my road runner address as soon as you get this message because I've been on the phone for hours with your tech support, which still hasn't responded.