Buffalo Forums

   

Hi All!

 

KB says "Resynching refers to the TeraStation performing operations to attempt to solidify the RAID on itself. This process generally takes approximately 6-8 hours to complete. If not done in the specified time, please contact technical support."

 

My question is what if after 6-8 hours it's not yet done? What else can we do? Does it affect the maintenance backup plan ?  

 

In the GUI Information says "System Performance is decreasing now." is this caused by I17: Array Resynching? Or this is a different problem? If so,what's the cause and solution?

 

 

When this happens you will see slower performance due to the units processor running the raid check.  This can take up to 6 to 8 hours per terabyte.  If the unit does not come out of this mode you can shut down the device (from maintenance) then you can hold the init button when its booting to log into EM mode and install a new firmware. 

   Hi Paul! Thank you for the information.

   I am also getting the I17 Array 1 Resynching message, but I am not able to access the web interface. Is this because of the Resynching?

Possibly.  Is Nas Navi showing an valid IP address?  How are you trying to access the GUI?  What happens when you put the IP address in the address bar of a web browser?

   

Something we've noticed is that when the array is resyncing, web access will indeed periodically be lost, or be too slow to use.  If you want to speed it up, stop any possible I/O getting to the box and it seems to speed up a bit, but still tends to take several hours :(

 

Not sure if you said what model you have, but we've noticed this even on the most recent models.

 

   Yes the lack of GUI or very slow performance in the GUI is caused by the processor being used up to run the resync/check.

   

My TeraStation Live HS-DH-TGL/R5 has been resyncing with I17 status on front panel for over a week.  On 3/23 it accidentally lost power, rebooted ok, and was accessible for a few hours.  Then the resyncing started.  Can't access via web browser to IP.  NasNavi2 saw it on the network a few days ago but can no longer see it.

I don't want to lose the data so I haven't touched it.  Any suggestions?

There is a bad HD.  Is any of the HD lights red?  If you can log into the GUI then go to disk management and click on you RAID Array1.  You should see the four disk at the bottom with check boxes.  The drive without a check box is the bad drive.  Replace the drive with the same spec drive.  Once you have the new drive in then go back to the GUI and back to RAID Array1 and check the box for the drive and hit resync raid.

   

JoshC,

 

I have a similar problem. My Linkstation Duo LS-WXL/R1 (set to RAID1) went into I17 after a power failure. I can get the web admin screen but it said that my username/password incorrect.

I can still access the folders during the sync and all my files appeared intact.

 

After 8-9 hours, the whole sync was completed (no more flashing red LED). I tried to login again to web admin, but still it's giving me username / password incorrect.

 

What happened and how do I get in to web admin?

 

Did you set the password to something else?  The default is admin/password?  If you set it to something else then try to reset the unit.

   

No red HD lights.  Can't log into GUI. I can ping the unit's IP address, but can't get access via browser.

 

LinkAct light is flashing green.  Message is solid orange.  Access light for drive 1 blinking bright green.  Access light for drive 2 seems dimmer, but can't tell if it is spill over light from drive 1. Faint reflective light for drives 3 and 4.  I don't know if the lights for 2 - 4 ever light up. No fail lights on.

What happens if I just shut it down?

 

I really don't want to lose all the data.  Sigh.

 

Thanks for your help.

If you can ping the address then directly connect the unit to your PC via Ethernet cable and set a static on your NIC card and see if you can get to the GUI.

   

Yes, I changed the password from the default during initial setup.

I have always been able to login using the new password until the i17.

 

I did the reset using the FUNC button while turning on the unit and press FUNC again. The POWER and FUNC buttons were both flashing blue for sometime until the POWER led became solid blue.

 

The only change I noticed is the IP number is now getting it from DHCP (before it was fixed IP). However, Username/Password login (new and default) still didn't work. I can still access the folders though - just couldn't login to web admin. Firmware is version 1.24. I believe it's the latest version.

 

Any other ideas? Thanks.

 

 

EDIT: I changed the IP setting from NasNavigator2 to a fixed IP. When it asked for the  Administrator password to verify, it accepts the default PASSWORD !! So, the password has reverted to default, but web admin seems not to recognize it.

   

Connected directly but couldn't connect to GUI.  The following shows the last 5 messages I received from the Terastation.  The first is the standard report I got every day.  The last four are after the accidental power disconnect.

 

 

 

 

 

 

----------------------------------------------

I was able to access the drive after this, but sometime later in the day I could no longer use it.  

 

One other thing: there is a periodic clicking noise ... that's what drew my attention to it in the first place that day.  The clicks are about 8 secs apart.

 

Thanks!

 

Pull each HD out one by one and boot the unit up and see if you get the clicking sound.  Try this:

 

http://forums.buffalotech.com/t5/Storage/FAQ-2-of-3-Force-Firmware-update-procedure-please-read-this/td-p/11011

   

Status update:

1) First I tried to shut down the unit by pressing and holding the power button on the front.  It momentarily flashed shutting down, then immediately resumed the resyncing.  However the clicking sound stopped.  I let it run for several hours to see if there was any progress.  None.  

 

2) Next,  I pressed the power button again and held it 1 or 2 seconds longer.  This time it did a complete reboot!  Yes!  As it was coming up, I quickly brought up my browser, entered the IP address, and after the second reload, the GUI came up!  At the same time, the unit's alarm sounded, the error light lit up red as did the Disk 2 light.  The screen and GUI both reported that drive #2 has an error.

 

Happily, I have file access back, so I'm copying to other drives all the data I need to save .  I have a replacement drive on order.  One thing isn't clear from the TS documentation nor from other forum posts: do I have to format as NTFS the replacement drive BEFORE I install it in the TS or just put the brand new drive into

the unit and the TS will take over from there?    (Side note: the firmware version is 2.14 which appears to be the latest on the support web page for my unit model.)

 

Thanks again for all your help.

You just have to put the new HD in and then log into the GUI and go to disk management>RAID Setup> click on the little hammer and screw driver and it will bring you to the disk structure.  You should see disk 2 unchecked.  Check it and resync the RAID.