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Products => Storage => Topic started by: UMfan on August 07, 2010, 11:41:32 PM

Title: Can't install client software on Win7?
Post by: UMfan on August 07, 2010, 11:41:32 PM

Hi I have the original 1TB TeraStation HD-HTGL/R5.  It's worked like a champ and done all that I needed it to do.  But recently a drive failed and I want to replace it.

 

I seem to have lost the install CD that came with it, and I've upgraded to Win7 64 bit since the time I bought the TeraStation years ago.  I came to this site and downloaded the CD image of the program, burned it to a CD and tried to run the install, but it doesn't work...I am assuming there is incompatibility with Win7?

 

Can you please tell me if I'm doing something wrong, or if this is a known issue?  Not sure how else I can download the client to ensure my drive is bad, and rebuild the array.

 

 

Title: Re: Can't install client software on Win7?
Post by: Dustrega on August 08, 2010, 12:39:26 PM

The software is not compatible with Windows 7 and if it does work, it's unstable.

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