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Products => Storage => Topic started by: ltodd2 on August 07, 2010, 10:48:28 AM

Title: Disks never stop
Post by: ltodd2 on August 07, 2010, 10:48:28 AM

I've got a HS-DHTGL-R5 and its been working well for a long time.  I have just noticed in the last few days that the disk activity lights for all 4 drives are flasshing constantly.  They never use to do this.  just flashed now and then when not being accessed.  Anyone any ideas as none stop searching by the disks is going to reduce the life of them

 

Thanks

 

 

Lee

Title: Re: Disks never stop
Post by: Dustrega on August 07, 2010, 12:07:56 PM

Sounds like the NAS is performing a disk or RAID check.  Any message on the front panel at all?

Title: Re: Disks never stop
Post by: ltodd2 on August 07, 2010, 12:37:24 PM

Dustrega

 

No message or anything on the web interface.  I have even restarted it and as soon as its finished booting it starts again.

Title: Re: Disks never stop
Post by: Dustrega on August 07, 2010, 04:39:58 PM

Sounds like you might need to do the TFTP boot option and immediately after a force firmware update with "Rebuild Partition Table" enabled.  Please note this will delete ALL data on the drive.  Post back and let me know what happens.

Title: Re: Disks never stop
Post by: ltodd2 on August 08, 2010, 02:57:27 PM

I've not got a reliable backup at the moment so cant do this yet.  So what it wrong or it doing?

 

 

Lee

Title: Re: Disks never stop
Post by: Dustrega on August 08, 2010, 03:19:30 PM

It could be a few things at this point and your problem is very generalized in my opinion.  To make an exact deduction of what the problem is or what the unit is doing is very difficult.  The problem could lie with the system board, HDD or even the firmware.  The error codes that blink out via the device access light give us a generalized idea (when they happen) much in the same function a Check Engine light on your car would tell you what is wrong with your vehicle.  The fact that no diagnostic code is given at all doesn't really give me much to go on.  As far as we have documented, the 4 flashing HDD lights mean that the disks are most likely being checked.  That's all I've got, we've not really had scenarios where it has meant otherwise.

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