Hi,
I'm hoping someone can help with some advice please. I have a LinkStation HS-DH250GL which I have used for a while now, however it recently stopped working and when started would beep constantly and the ERROR LCD would flash indication code "04" which I have managed to discover indiactes a "Flash Error".
Following guidance from this forum and elsewhere on the web I booted the box into EM mode and did a TFTP boot with files I downloaded from buffalo to version 2.10. I can now detect the device on my LAN and access all files (thankfully coppied them off for safekeeping). However I do not want to repeat this process everytime I boot and am attempting to "reflash" the NAS with the Buffalo LSUpdater Utility.
As I mentioned earlier from the TFTP Boot the NAS is now on my Network and behaving normally, and I can access the Web Admin and apparently make changes and save them to config.
The issue I have is even though the LSUpdate can see the NAS when I do the Update it always fails with the following
1) An error dialogue box appears that says "Couldn't connect on TCP. Update is aborted"
2) Then another box appears once I close the first saying NAS "returns an erron (ACP_STATE_PID_ERROR). Update is aborted". And sometimes I have seen the code 0xFFFFFFFc in place of the error text above.
I have tried editing the ini file to add the debug capability, then right clicked on the gold circles and clicked force update and also erase user settings however in this case I get an additional error (before the two above) saying
1) "Failed to erasing of user area (ACP_STATE_FAILKURE)"
Does anyone have any suggestions ? Is the flash fried so cannot be erased and rewritten ? Any and all help appreciated.
Mark
I have clear documentation in one of the FAQs that I had written up. However, for simplicity I'll state it here:
If you experience issues such as "ACP_STATE_FAILURE" you can try running the firmware update in Safe Mode with Networking or on another computer. An "ACP_STATE_FAILURE" usually refers to the unit having a defect on the system board. That in mind I would recommend contacting your regions Technical Support for an RMA as this is usually irreparable. It is rare but sometimes you can manage to pull out of a downward spiral and successfully update the firmware from a different OS. Please bear in mind though that this is usually a sign that the NAS will fail in time. If you do manage to recover I would strongly recommend backing up your data to an alternate source as quickly as possible.
Further Information on ACP_STATE_FAILURE (Thank you kevin):
ACP_STATE_FAILURE is an error suggesting that there is not enough rough room (on the flash chip or FW partitions) to update FW. Though, ACP_STATE_PID_FAILURE I believe is failure of the chip and does need to be replaced.
Try Force Updating FW (with unit booted into EM, if that doesn't work then try it normal) in safe mode and its best to re-download (to make sureyou have a good image of it) to another computer. You should have the NAS plugged directly into your computer at first, but I have also seenchanging the connection work. Then also at Step 8, Uncheck UPDATE BOOT and check Delete user config. If you're willing to lose data, also try rebuilding the partition table.