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Products => Storage => Topic started by: radion_auto on July 20, 2010, 06:40:47 PM

Title: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on July 20, 2010, 06:40:47 PM

I have tried everything to fix this, but with no luck at all. Basically problem was brought about by a power failure, now the unit boots up and flashes red 6 times. I realise this is a firmware problem. I have tried the TFTP method, and the files were uploaded successfully, but i cannot connect to the linkstation to upload the firmware.

 

All i get when i run the updater is "linkstation cannot be found" or a similar message. I have tried the debug mode and tried to force the firmware update, but still nothing is found. Computer has no firewalls, and MS security centre is disabled. I have gone through the procedure of connecting directly with an ethernet cable, and although this is the only way the unit will appear in nasnavigator, the updater will not work.

 

I think the unit is in the EM mode, as the model appears as "LS-CHL-EM2DE". The section of NN where the firmware version would be just reads "------------". To further complicate matters, i'm not even 100% sure which version of the linkstation live i have, as far as i can tell there is a v1 and a v2, but they look the same? I have the updaters for both versions and neither will connect to the linkstation.

 

Basically i'm at my witts end with the unit. It is chock full of files i cannot afford to use, and it has been a great NAS system. Can anybody help me recover the thing?

 

Thanks

Charles

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Thaitawat on July 20, 2010, 09:18:03 PM

Hi.

Notice the hardware version of LS-CHL.

 

Please see on sticker under the box
If the bar-code is printed on MAC address sticker, it is the V2.
No bar-code means the unit is V1.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on July 21, 2010, 03:55:20 AM

Great, thanks - will check this when i get home. Any ideas on how i can go about flashing the firmware and sorting the problem?

 

Charles

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Thaitawat on July 21, 2010, 04:34:16 AM

- Set computer IP to 192.168.11.1
- Connect LAN to LS
- Power on LS
- When flashes red 6 times. Press function button 2 sec. (The blue lights is on)
- Step to TFTP
- After finish (Do not reboot or power off LS) run NAV check LS IP address.
- Change IP on your computer to same network with LS
- Up firmware.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on July 22, 2010, 03:35:38 PM

Hi, had a chance to look at the Linkstation. There is a sticker underneath the unit that reads as follows:

 

"95845790302037 [[g]] ls-ch1.0tl-eu"

 

Also, a smaller sticker next to it reads: "001d73 a492de"

 

There is no actual barcode on the base of the unit. Does this mean i have a V1?

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Thaitawat on July 22, 2010, 08:24:08 PM

Correct.:smileyhappy:

LS-CHL


Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on August 02, 2010, 03:59:25 PM

Hi,

 

I had a chance to play with this again tonight, results are as follows. I went through your list to the T, using the correct  TFTP and firmware files. The linkstation will accept and download the 2 TFTP files, it drops the net link then re-establishes it. I can then see it using the included NAVI program. It appears with the hostname "LS-CHL-EM2DE" and the ip address "192.168.11.150". I run the firmware uploading program, and no matter what options i choose, it ALWAYS appears with "LS-CL that needs updating wasn't found"

 

I have tried using the debug mode to force the firmware, and ignore versions etc. It just will not find the linkstation to perform the upload though.

 

What else can i try? As far as i can make out i have tried everything! :(

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Thaitawat on August 02, 2010, 08:20:07 PM

What the firmware version u try to upgrade?

You linkstation V.1 firmware not over V.1.07 (1.21 in asia).

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on August 05, 2010, 07:29:09 AM

Hi,

 

I have been trying the 1.07 firmware freshly downloaded from the buffalo website. This is the last firmware update available for the V1 linkstation live right? I also enabled the debug mode and checked the "ignore version" flag.

 

What else could be the problem?

 

Thanks

Charles

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Jotin on August 05, 2010, 08:46:13 AM

You have to also check "force firmware". You also have to make sure that your updating to the correct firmware version. If your unit has the model number printed on the unit, then you want to go the higher version of firmware. If its just on a sticker, then yes, 1.07 is the correct version.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on August 05, 2010, 12:58:15 PM

Yes i tried the "force firmware" option too, but the updater was still not able to find the linkstation. I don't see the model number printed on the unit anywhere other than the sticker, so i assume that 1.07 is the correct version.

 

The TFTP step always goes fine, the 2 files are uploaded and the unit can be found in the NAVI program, i just can't get the firmware uploaded.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: davo on August 05, 2010, 01:00:55 PM

If the model number is printed on the sticker on the front foot of the Linkstation then its a V2

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Jotin on August 05, 2010, 01:08:29 PM

No, if the model number i printed on the unit itself on the bottom then it is a v2. If it is only printed on a sticker on the bottom of the linkstation then it is a v1.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on August 06, 2010, 08:02:11 AM

Ok, so if i'm uploading the correct firmware, and the TFTP step has been completed successfully, what else could be the problem? What else would stop the updater from finding the linkstation?

 

 

Thanks

Charles

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Dustrega on August 06, 2010, 12:45:12 PM

Possible 3rd party firewall software?

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on August 07, 2010, 01:57:19 AM
Windows firewall is disabled and Ive never run any sort of 3rd party firewall. Would safe mode help with this maybe?
Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Dustrega on August 07, 2010, 11:51:54 AM

It's possible but I'm leaning towards a corruption occurring within the boot partition of the device.  Try doing the force firmware update with the "Rebuild Partition Table" option checked.  Please note that this will format the drive but this is the only other option I have to get the device working.  If you need data recovered I would recommend seeking out 3rd party data recovery specialist before performing this step.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Tacobuff on January 20, 2012, 04:38:00 PM

I bought Linkstation Live LS-CHL1.0TL few days ago, but i have the same problem after to try upgrade at vers. 1.12.

I readed all topics but I didn't result. The version of LS is V2.

 
Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: davo on January 21, 2012, 07:33:52 AM
If you have a V2 then firmware 1.12 is NOT for your unit, what is the actual current firmware installed?
Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Tacobuff on January 22, 2012, 12:05:29 PM

Can i see it? From NasNavi I don't see the LS.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Tacobuff on January 22, 2012, 05:11:12 PM

I followed step 2 and 3 to TFTP and force firmware, but on the program LSUpdater.exe (vers.1.56) is not able the function Update and don't find the NAS. It explains this error "Linkstation tath needs updating wasn't found".

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Tacobuff on January 23, 2012, 04:15:15 PM

Someone can help me!!

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: Tacobuff on January 23, 2012, 04:37:54 PM

The previous firmware was 1.31.

Title: Re: LS CHL (Linkstation Live) E06 Error
Post by: radion_auto on December 02, 2012, 09:17:25 AM

after around 2 years i finally got chance to have another look at this.

 

i did the tftp boot stage, changed my ip back to auto, flashed with the 1.06 fimware and it works great!

 

thanks for the help guys. :):)

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