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Products => Storage => Topic started by: TheG on July 02, 2010, 08:31:58 PM

Title: HD-CEU2 help
Post by: TheG on July 02, 2010, 08:31:58 PM

Hi

 

I've recently encountered a problem with my hard drive - when I plug it in it makes a clicking sound and it is no longer recognized by "My Computer"; it is however recognized by the disk manager. After a few minutes the drive makes no noise whatsoever, but I still cannot access the files.

 

Is there any I can rectify this problem without corrupting/losing the files I have stored on it? I've been trying to back up files as I go along, but I didn't get round to backing-up all of them due to my final university exams.

 

The hard drive is a HD-CEU2 and is around year old - can't see the receipt, but I know I bought it last year. My operating system is Windows Vista.

 

Any help would be greatly appreciated.

Title: Re: HD-CEU2 help
Post by: AngelsAbys on July 03, 2010, 06:59:49 AM

Using the drive on Vista I am taking onto account the format is either FAT32 or NTFS, if there is a clicking sound but the drive is still recognized it is suggested either contacting data recovery service or a program from the internet that may be able to still pull info from the drive, majority of these programs have free trials to see if the data is retrievable.

Title: Re: HD-CEU2 help
Post by: TheG on July 04, 2010, 12:26:27 PM

Thanks for that - FAT32 rings a bell.

 

I've tried a couple of programs but both are saying that there are no files on the disk at all; that the disk has zero capacity.

 

Is there anything else I can do or does it sound like the disk is knackered?

Title: Re: HD-CEU2 help
Post by: AngelsAbys on July 05, 2010, 07:35:50 AM

Only other suggestion I can offer is professional recovery services, a good portion of the companies will offer to look at your drive for a small, or no charge at all to determine if the data is recoverable or not

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