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Products => Storage => Topic started by: Kpayton on June 22, 2010, 08:08:46 PM

Title: LS-QL408 - Drive Failure
Post by: Kpayton on June 22, 2010, 08:08:46 PM

The other day I got a ton of notifications via email that a drive was failing in my NAS storage device.   So the first question is - How do I identify which drive is failing - I've done a disk check - all comes back fine, all of my indicators are green - I believe there are 4 disks in there and I have them setup as a RAID 5 configuration so in the event one drive dies I can still function, but how to identify which one is dead.  This is the message I get:

 

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk()

(sde) WRITE sector:63 count:1
Disk writing error
Some data may not be recoverable.
Immediate change of disk is recommended.


[LinkStationInformation]
 LinkStationName: LS-QL408 (LS-QL)
 Time: 2010/06/22 17:44:20

 

Next Question where can I find drive replacements?

Title: Re: LS-QL408 - Drive Failure
Post by: AngelsAbys on June 23, 2010, 11:08:26 AM

Seems as though even the unit is a bit confused.  Not to much of a problem, what is suggested is trying to update the firmware if neccessary, current version available for download is 1.10.  If you have a earlier version please try to update the firmware.  Another option is to take 1 drive out at a time until it boots up normally.  As for replacements, if the unit is in warranty an RMA option is available for a replacement, also the units use standard SATA 7200RPM drives

Title: Re: LS-QL408 - Drive Failure
Post by: davo on June 25, 2010, 08:00:48 AM

Kpayton wrote:

 

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk()


Do have have any devices connected to the Linkstation via USB?

 

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