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Products => Storage => Topic started by: teropa on December 03, 2008, 05:01:29 AM

Title: Linkstation Pro Duo PSU connector
Post by: teropa on December 03, 2008, 05:01:29 AM
   

Hi,

 

Just bought the LinkStation Pro Duo 1TB, and have found out that the backside power outlet connector is somehow loose, and puts out weird metallic noise when I connect or disconnect the power cable or move the cable a little from side to side when it is connected. It's as if the connector was touching some parts inside the case while it moves a little.

 

Is this a feature of the unit, and safe, or...

 

Do you think that the connector is broken, and that I should replace the unit? I don't want to risk any electrical fires due to a bad connector etc.

 

The unit operates normally, and I don't see any effects from moving the connector, other than the metallic sound coming from inside the unit.

 

Tero

Title: Re: Linkstation Pro Duo PSU connector
Post by: Paul on December 04, 2008, 10:47:26 AM
Loose connecters are not features of the unit.  I would contact your support team they can RMA it and get that fixed for you.
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