Buffalo Forums

Products => Storage => Topic started by: megalomaniacs4u on May 20, 2010, 05:17:14 AM

Title: terastation pro TS-RHTGL-R5 (TS-RHTGLD1D) nfs crashes
Post by: megalomaniacs4u on May 20, 2010, 05:17:14 AM
I'm finding that occasionally our terastation pro just hangs during nfs copies. We can be copying a 9gb file or 28gb file and the terastation just stops responding. It will still respond to pings but the web interface, samba and nfs all stop responding. Is this a known issue? We are running a single RAID 10 array and have had one bad disk, which I replaced with one that was identical (same part number). The files are oracle backups being copied from our various linux (RHEL 5.x x86_64) servers. When the terastation stops responding, there no leds or messages out of the ordinary and i can cycle through the various screens on the lcd. Normally I just power off/on via yanking the power as the unit doesn't respond to the power button, and on power up the terastation behaves normally... I may evaluate doing the copies over cifs to the samba side as I currently do without issue with our much older terastation. Aside from potentially doing a remote syslog how can I tell what the issue is?
Title: Re: terastation pro TS-RHTGL-R5 (TS-RHTGLD1D) nfs crashes
Post by: Dustrega on May 20, 2010, 01:35:35 PM

Which firmware version are you running on that NAS? Are you accessing it via IP or NetBIOS name?

Title: Re: terastation pro TS-RHTGL-R5 (TS-RHTGLD1D) nfs crashes
Post by: megalomaniacs4u on May 25, 2010, 04:17:17 AM
Hi, had to wait for it to recover and come online. It is running FW 1.33. I am trying mostly to connect via NFS not netbios/samba/cifs as this is a terastation pro which can do NFS. The clients are all running Centos 5.x x86_64 A typical line in "auto.misc" is: orabackup -fstype=nfs,rw,nosuid,soft x.x.x.x:/mnt/array1/orabackup Until the recent unreliability the terastation had been online for a year with minimal downtime apart from when had to swap out a bad disc. Now it has crashed 5 (five) times in the last 12 days. When I say crashed - I mean absolutely no network connectivity aside from the fact it will reply to pings (we had a two dell poweredge 2850 with duff raid controller drivers do something similar in the past - full on kernel panic but they still responded to pings).
Browser ID: smf (is_webkit)
Templates: 1: Printpage (default).
Sub templates: 4: init, print_above, main, print_below.
Language files: 1: index+Modifications.english (default).
Style sheets: 0: .
Hooks called: 55 (show)
Files included: 27 - 1055KB. (show)
Memory used: 734KB.
Tokens: post-login.
Queries used: 10.

[Show Queries]