Print Page - Linkstation Live LS-CH1.0TL Cannot Map Drive/Access Files in Vista Ultimate

Title: Linkstation Live LS-CH1.0TL Cannot Map Drive/Access Files in Vista Ultimate
Post by: blueridge on May 19, 2010, 01:44:55 PM

Unfortunately, I seem to be having a problem connecting with/mapping a refurbished Linkstation Live LS-CH1.0TL.

I have listed below several of the symptoms of my problem. Any help woould be greatly appreciated.

1. The install cd that I downloaded was never able to complete - it failed when it got to the step of trying to find the Linkstation on the network.

2. However, I see the device on my network - it has been assigned a valid IP and I can ping it.

3. I can access the device over the Buffalo web maintenance page.

4. I can also see the device using the NASNavigator2. However, the program does not allow me to map the device to a drive letter. It shows me the same IP for the device that is listed in my Router attached devices list and the Buffalo Web maintenance page.

5. Whenever I try to access it using either the Run command or the Explorer -> Tools -> Map Network Drive it fails and I get an error about not being able to reach the Network Location.

6. Also I try to run the firmware updater and it fails with the error that it can't find a Linkstation in need of updating.

System Particulars are
- Vista Ultimate Laptop w/ SP1

-all firewalls and antivirus programs are disabled

-Linkstation has FW 1.06

- connected to network via cable

1. I performed a disk check and that finished successfully with no problems.

2. I was able to add a share directory using the internal HTML page, but I am still not able to access using the Windows Drive Mapping features.

3. Something else I was able to determine was that I can use IE to FTP into the drive, but all I see is /Drive1 and /Info - I can't see either of the shares I have and when I try to FTP directly to the shares using ftp://10.0.0.10/Disk1/share I get an error message that says "550/Disk1/share: Permission Denied"

4. I also don't see the LinkStation when I browse the network from Windows.

I was able to update the firmware to 1.07. So now when I run the Firmware updater it finds the unit - where as before it did not. The firmware update process did not seem to end cleanly - it gave me some sort of error about a firewall running (but there is not one running) However, the firmware update seems to have worked as everything indicates the FW is 1.07.

I finally tried mapping the drive with an XP machine and that did work!!!! I have already changed the LAN compatibility level to "Send LM & NTLM - use NTLMv2 session security if negotiated" and that did not solve the problem.
I am running out of solutions short of changing back to XP. Does ANYONE have an idea bout what to try next??????

Thanks very much.

Title: Re: Linkstation Live LS-CH1.0TL Cannot Map Drive/Access Files in Vista Ultimate
Post by: PCPiranha on May 20, 2010, 03:20:14 AM

"1. The install cd that I downloaded was never able to complete - it failed when it got to the step of trying to find the Linkstation on the network."

Most likely a firewall issue, but you shouldn't need the CD anyway. If you have antivirus that contains a firewall make sure that the firewall is disabled through the program, don't just disable the program.

"5. Whenever I try to access it using either the Run command or the Explorer -> Tools -> Map Network Drive it fails and I get an error about not being able to reach the Network Location. "

Can you give me the exact error message. Also when using the run command make sure you are using "\\IP" not "//IP" or "\\hostname".

"6. Also I try to run the firmware updater and it fails with the error that it can't find a Linkstation in need of updating."

You made sure to get the 1.07 not the 1.24 right? Also make sure that the NASNAVI is completely closed out as they run the same protocol on the same port. If the NASNAVI can find it now then the updater should be able to find it.

"3. Something else I was able to determine was that I can use IE to FTP into the drive, but all I see is /Drive1 and /Info - I can't see either of the shares I have and when I try to FTP directly to the shares using ftp://10.0.0.10/Disk1/share I get an error message that says "550/Disk1/share: Permission Denied"

Did you enable FTP on the shares through the web interface?

Edit: opps, sorry, didn't read the end of your post until after i posted. I am going to leave this up for other people to use.

If it's working with one machine there is no reason it shouldn't work with another. Tell me the exact error message and make sure you are trying to map via the run using \\IP.

Title: Re: Linkstation Live LS-CH1.0TL Cannot Map Drive/Access Files in Vista Ultimate
Post by: blueridge on May 20, 2010, 05:14:07 PM

Thanks for the response.

Here is the messag I get when I try and use the Map Network Drive feature with the info ||preco

"Windows cannot access \\10.0.0.9\share. Check the spelling of the name. Otherwise there may be a problem with your network. To try and identify and resolve network problems, click Diagnose. "

I was able to turn the FTP permission on and access the shares that way.

However I still can't map the drive as a letter.

Thanks very mcuh for any help.

Regards,
SCM

Title: Re: Linkstation Live LS-CH1.0TL Cannot Map Drive/Access Files in Vista Ultimate
Post by: blueridge on May 26, 2010, 04:23:03 PM

Bumping up- hoping the moderator sees this again to see my response to his suggestions.

Buffalo Forums

Products => Storage => Topic started by: blueridge on May 19, 2010, 01:44:55 PM