Hi,
I've had a quick look around here to see if this issue has been described but haven't seen anything like this. If there's another thread that's go my solution then feel free to call me a dummy and link it.
2 things.
I just bought a 2tb LS-xh 2tb from ebay and was wondering what the default folder setup on the linkstation pro is from the factory? The reason I ask is that the unit was sold as brand new, but I'm suspicious that it was used before it was sent to me, and possibly I've been sent a dud unit.
I suspect this because the drive keeps spontaneously 'crashing' into EM mode. It will be active, working fine, serving files, letting me copy files to it etc, but then I it will spontaneously stop working and I look in NAS Navi and it says the unit is in EM mode. This has happened about 4-5 times so far without warning or error message (that I can see? I should be getting coded light flashing on the front for an error yes?).The most recent time it happened was this morning when I was playing songs from it via itunes. I moved my entire itunes collection to the drive. Rather than using the media server to access a shared library I'm running the itunes library on the drive itself over the network. It was 5 songs into a playlist, got to the end of a song, and then suddenly stopped. When I went to itunes, all the songs were showing as 'unable to be found' and the unit had gone into EM mode. I've also had this issue playing video files across the network, and it's done it once or twice when I've not been usiing at all and I've come to grab something off it/access something and it has dropped into EM mode.
Once the unit is in EM mode, I have to pull the power. I usually wait 20secs, then replug the power and the unit boots up fine without any issues and starts running again. It's not totally flaky as I was able to do a 120gig network copy across from my old backup drive via ethernet, and that happened no problems. As yet I haven't blown away anything on my old backups so I can reformat the drive if necessary, but I don't really want to reformat the drive unless it's going to solve my issues. Also, after this behaviour I'm really quite nervous about trusting it as my backup.
I am running firmware 1.26 and windows XP.
Any help greatly apprectiated.
Theres an issue with the firmware. You need to reflash it.
Hi Josh,
I have already tried reflashing the firmware to v1.26. I rebooted the device, at which point it appeared to be running normally, and then ran a forced update to 1.26. This completed successfully and the NAS rebooted (as far as I'm aware this completed successfully, the unit copied files accross, rebooted, then went into info mode with a code 25 'updating firmware' then stopped, rebooted and came back online and gave a firmware update successful message).
I was hoping it had resolved the problem as the device ran fine overnight, however this afternoon when I was working on my laptop in the same room as the NAS it started chugging away at the disk even though nothing should have been trying to access the drive. This repeated 'whir-click' went on for about 30sec-1min and then stopped and I got a NAS navi notification the nas was in EM mode again. I have just noticed that I also received an email about an hour before the unit went into EM mode that read:
DISK Error Notification
HDD error occurred
Disk(s) the error occurred:Disk 1
Disk cannot be mounted.
[LinkStationInformation]
LinkStationName: DumpingGround (LS-XHL)
Time: 2010/05/16 11:29:43
Setting Screen: http://192.168.4.1/
The issue sounds similar to this thread here.
At this point everything on the NAS is backed up somewhere else, is it worth rebuilding the partition table and trying to restart from afresh? Or am I kidding myself that the drive isn't on its way out?
Any further ideas?
I have tried only running the NAS in 'on' mode rtather than auto mode and keep NAS navi closed unless I need it. This seems to have made it crash less often but it is still crashing.
Hi everyone.... This issue is still not resolved. The linkstation will work fine for a while, then suddenly will do a bunch of random harddrive access - I can tell when it does it now because it has a particular sound to it, and that sound will cycle for 30secs or more. If it starts doing that I know it has crashed and the only thing to do is to wait until it stops cycling, pull the power and reboot. Thus far it hasn't happened while i've been copying any data to the device - and AFAIK I haven't had any data corrupted. But it's not confidence inspiring.
Is this a known issue? It seems to happen regardless of whether NASNAVI is running or not, and seems to happen when the device is running in 'on' or 'auto'.
???
Although i don't own the LS-XHL unit but am trying to decide which NAS is right for me (so far my list includes the LS-XHL and the DLink DNS-323), from my readings here and abroad, i wonder if the problem is to do with an incompatible hard drive. This forum has a thread listing the compatible hard drives for the Linkstation that have been tested. If your drive has the "AFT" thingy then it might cause problems. But like i said, i have absolutely no clue and just tossing this out there from the readings on this unit.
I am STLL not sure if i should buy this thing since it seems there isn't much respected support by the company for it and has a bunch of bugs. Sadly, the DNS-323 has the same issues....Just wish there was a NAS that most people liked. I do notice that the LS-XHL is much faster than DNS-323 but doesnt do much else better. Hmm....
Well anyway, hope i was able to help you.
Hey Brand,
Thanks for trying to help me out. The LS-XHL is a 1 drive unit that comes with a preinstalled drive from the factory. Unless Buffalo are shipping NASes with bung drives installed, then that's not an issue for me. I haven't cracked open the case to have a look what's actually in there because a) I haven't got the time and b) I'm not sure if that would void my warranty. If this issue doesn't resolve then I'll certainly be trying to get the unit replaced.
dpb