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Products => Storage => Topic started by: adavis on May 06, 2010, 10:19:00 AM

Title: LS-W TGL Snow Leopard problem
Post by: adavis on May 06, 2010, 10:19:00 AM
   

We have 3 LS-W GL drives using with Snow Leopard 10.6.3. With one drive I am able to read/write without problem. The other two drives don't allow me to write saying "The operation can't be completed because you don't have permission to access some of the items." I have compared ALL settings of the drives using NASNavigator2 for Mac and they are all the same across drives. Doing a "get info" shows permissions to read/write each drive. Have signed in as another user on Mac and also repaired permissions, didn't help. Restarted all the LS-W drives, didn't help. The only difference I can see is that the two drives I am unable to write to have firmware 3.09 while the other drive has 3.08. Need some suggestions. Thanks

Title: Re: LS-W TGL Snow Leopard problem
Post by: Dustrega on May 08, 2010, 01:29:56 PM

Perform a force firmware update (check the box for Rebuild Partition Table and Delete User Config along with the other boxes shown). to start completely from scratch.  NOTE: All data will be lost when employing this method.

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