Print Page - TeraStation III 4.0 gb TS-XL Error Message

Title: TeraStation III 4.0 gb TS-XL Error Message
Post by: tmm0f5 on April 18, 2010, 05:46:47 PM

Hello all,

The other day I received about 20 of these emails.

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk(sde) 

(sde) READ sector:6291776 count:1
Disk writing error
RAID drive error will be repaired automatically.
Continuous backup is recommended.

Followed by 10 of these:

DISK Error Notification

HDD error occurred
Disk(s) the error occurred:UnknownDisk(sde1) 

This drive is faulty.

Everything appears to be working well. Am I correct in assuming the sde1 is the USB Harddrive attached? Everything looks okay and passes drive check in the web interface. Can someone tell me why I received these emails?

Thank you,

Tim

Title: Re: TeraStation III 4.0 gb TS-XL Error Message
Post by: JoshC on April 18, 2010, 10:34:59 PM

It looks like possible firmware corruption. Update the firmware and see if that clears out.

Title: Re: TeraStation III 4.0 gb TS-XL Error Message
Post by: tmm0f5 on April 21, 2010, 07:20:04 AM

JoshC wrote:
It looks like possible firmware corruption. Update the firmware and see if that clears out.

If I already have version 1.30, how do I update the firmware? Do I just reinstalll 1.30 or wait for an updated version?

I have not had another problem with the TeraStation since. Everything seems to be working fine.

Does disk sde refer to the USB drive attached?

Thank you,

Tim

Title: Re: TeraStation III 4.0 gb TS-XL Error Message
Post by: AngelsAbys on April 21, 2010, 07:53:49 AM

You can try to update the firmware by downloading it from our downloads page, if the message appears about cannot find unit that needs updating please refer to http://forums.buffalotech.com/t5/Storage/FAQ-2-of-3-Force-Firmware-update-procedure-please-read-this/td-p/11011

Buffalo Forums

Products => Storage => Topic started by: tmm0f5 on April 18, 2010, 05:46:47 PM