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Products => Storage => Topic started by: idle on April 15, 2010, 07:14:51 PM

Title: TS-TGL/R5 Cannot update firmware
Post by: idle on April 15, 2010, 07:14:51 PM
   

Hi

I have a TS-TGL/R5 Station, and i am having problems with it,

I can only find it using the teranavigator, and it says it's in EM Mode

 

I cannot access it throug telnet, http or serial

 

I tried updating the firmware, but i only receive errors (as seen on theese screenshots)

 

Can you please tell me the next step, i have been googling, browsing the forum, and i'm out of ideas...

Someone said that the next step would be using TFTP boot procedure, and sent a link to some ftp server

ftp://24.153.165.234/disk1/share/nas-recovery/

I cant find my TS there...

 

 

 

 

 

 

any help would be greatly appreciated

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: JoshC on April 15, 2010, 11:59:31 PM

Did you download the firmware wirelessly?

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: idle on April 16, 2010, 04:44:56 AM
   

I am not sure if i understand you correctly, did i download the firmware throug WI-FI to my computer ?

Then no, my machine is wired, and i ran this on a Server 2003

 

and btw, i tried 2 different firmwares:

 

http://www.buffalotech.com/support/getfile/TSPro-1.04-0.01-CharFix.zip

and

http://www.buffalotech.com/support/getfile/TSPro-1.01-0.51-withAD.zip

 

i also tried setting Debug = 1

ran the updater in /force mode

and set the versioncheck = 0

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: idle on April 16, 2010, 03:14:41 PM
   

i really need some help on this, this is driving me crazy :smileysad:

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: Dustrega on April 16, 2010, 03:32:15 PM

The TFTP option does not exist for this device as stated in the walkthrough:

 

***(NOTE: Some older NAS models may not have a TFTP  solution available, if you cannot find your model in the listing please DO  NOT attempt to

use the TFTP program of another model.)***

 

It's possible that the NAS is having difficulty communicating to the drives which could indicate a dead/failing controller.  Since you've tried 2 different firmware types I would rule out corrupted downloads.  There are disassembly instructions in the online documentation found here so that you may remove the drives.  I would recommend attaching them to a PC capable of RAID running a "Live CD" of Knoppix or Ubuntu and seeing if the data is still accessible (if it is of concern).  If the drives all show up then that confirms there is a controller failure on the NAS.

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: idle on April 16, 2010, 04:13:00 PM
   

I tried starting the device without discs.

and then i installed used discs, that i was using on my computer, and i have never connected to the Terastation before,

 do i have to install the discs without partitions, or formatted or something ?

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: idle on April 20, 2010, 11:33:33 AM
   

anyone ? :smileyindifferent:

Title: Re: TS-TGL/R5 Cannot update firmware
Post by: Dustrega on April 21, 2010, 02:06:10 PM

There is no TFTP option available for this device so installing blank/formatted HDDs into the device will not solve the problem.  Please read my previous post a little more carefully.  Recovery of this NAS is not very likely at this point.

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