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Products => Storage => Topic started by: guillenphoto on August 16, 2023, 01:57:33 PM

Title: I cannot browse the shared folders anymore
Post by: guillenphoto on August 16, 2023, 01:57:33 PM
Hi,

I am using 6 NAS.

Everything runs perfectly except for one since yesterday, a TS5410D series with a capacity of 16 TB.

Using NAS Navigator 2, I am not able anymore to see the shared folders.

The name of the NAS is NAS-10. The ip address is 192.168.1.197.
I lost all my network drives using NAS-10. Instead I had to use the IP address.

Please is there someone who can help me to solve these issues? I would like to be able to display my shared folders and to address them using the name of the NAS.

Thanks for your help.

Sincerely,
A. Guillen
Title: Re: I cannot browse the shared folders anymore
Post by: Texturtle on August 16, 2023, 02:04:22 PM
I would recommend contacting tech support.

https://www.buffalotech.com/support (https://www.buffalotech.com/support)
Title: Re: I cannot browse the shared folders anymore
Post by: guillenphoto on August 16, 2023, 02:44:10 PM
Hi,

thanks for your prompt reply.

I followed your advice even if the NAS is out of warranty.

I just sent a request to the support. I hope to get a reply.

Thanks
Title: Re: I cannot browse the shared folders anymore
Post by: Texturtle on August 16, 2023, 03:06:04 PM
Support will still help you with an out of warranty TeraStation.
Title: Re: I cannot browse the shared folders anymore
Post by: guillenphoto on August 17, 2023, 08:39:38 AM
Thank you.

I hope to get an answer. My problem is really annoying us.

Sincerely
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