Print Page - Terastastion don't permit access to new Active Directory user

Title: Terastastion don't permit access to new Active Directory user
Post by: Bxxst on March 29, 2010, 07:38:30 AM

Hi everybody

We have a TeraStation 2 model TS-HTGL/R5 firmware 1.33.

We use it as fileserver

We have the following problem:

- Since a date (we don't know excatly), in folder shared for "domain user", when we create a new user in active directory, TeraStation don't recongnise it and don't let it enter on that folder (it ask me a valid user and password to log on and if i put an "old" credential account i can log on it)

Thx

Diego

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Jotin on March 29, 2010, 08:08:06 AM

I would set the unit to factory defaults and then join AD again. You can do this by going to the web admin for the unit and then going to maintenance, then initialization then restore to factory defaults. This will not delete your data but reset the web admin configuration.

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Bxxst on March 29, 2010, 10:08:32 AM

and what about the other shares?

i lost all configuration?

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Jotin on March 29, 2010, 10:23:40 AM

It will keep the shares, which is the data.

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Bxxst on March 31, 2010, 03:23:01 AM

Sorry.. this is not solved... i done what you suggest but the problem persist...

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Bxxst on March 31, 2010, 07:30:16 AM

if this can help you, when i look on user menù i can see the user that have no access as domain user...

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: JoshC on April 01, 2010, 01:36:24 AM

Not sure if this will help. Disconnect the share and then add the user then remap the drive.

Title: Re: Terastastion don't permit access to new Active Directory user
Post by: Bxxst on April 01, 2010, 09:57:19 AM

NAS ask me credential when i type \\NAS from explorer

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Products => Storage => Topic started by: Bxxst on March 29, 2010, 07:38:30 AM