Hello to all ... I am new to this forum and not knowledgeable with some of the language. I have a problem that I hope someone can help me with.
First of all I have a TeraStation and my firmware is 1.04. I can't get to the back of the unit to get the model number because my office is being renovated and everything is built in.
My problem is that I do TeraStation backups every day to 2 external USB drives and I was receiving email notifications and backup reports. As of 2 days ago, the email notifiers stopped. In checking the external drives, it appears that the files are updated but I can't be too sure. I really count on the notifiers and the reports. Can anyone help me get it going again? Should I start by updating to the 3.9 firmware that someone mentioned in one of the posts I read? I know nothing about firmware but I know it should be updated occasionally just as all other software is. Right?
Anyway, I would appreciate any assistance anyone can give me.
Thank you ...
Misti
p.s. I just found the installation CD and the model of my TeraStation is TeraNavigator for TS-TGL. Hope that helps.
1.04 is the latest firmware for the Terastation Pro. I would start by resetting the unit through the web interface and setting up the email noification service and backup jobs again.