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Products => Storage => Topic started by: chris0583 on February 04, 2010, 09:30:42 AM

Title: The current session has expired. Please sign in again - TS-XL
Post by: chris0583 on February 04, 2010, 09:30:42 AM
   

I have a Terrastation III (1.20-1.92 firmware) and i keep getting this error when i try and log in.   Only way to solve it is to bounce the box by using Power Button on front.   It works for awhile then it comes back again.   I tried clearing cache's  cookies on browsers.  I have used different computers.  Anyone know what the issue might be?

 

Thanks in Advance.

Title: Re: The current session has expired. Please sign in again - TS-XL
Post by: Dustrega on February 12, 2010, 01:31:15 PM

Usually a re-direct to the login after timeout can take a little bit of time but if it's taking more than 30 seconds there's a problem.  If this is what you're experiencing you could try initializing the device (System->Restore/Format->Restore Factory Defaults) and see if that works.  Otherwise a force firmware flash might be necessary.

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