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Products => Storage => Topic started by: john_philip on January 28, 2010, 08:42:42 AM

Title: Files in Drivestation Invisible
Post by: john_philip on January 28, 2010, 08:42:42 AM
   

Hello. I am using a buffalo drivestation (1 terabyte) and used a password to open using the securelockware on my pc. Now, the pc has been reformatted. I extracted the DriveNavi and installed the securelockware then rebooted. I can now see the drive, typed in my password and then whalaah....my files are nowhere to be seen except for one folder which contains word and excel files. my videos, pictures and other files which I put in separate folders are missing. However when i try to check the properties, it only has 300gb unused space which means my files are still there but I just can't see them. I never hid them purposedly in the first place which is very strange why I can't see them. Please help me with this. I need my files back. Thanks. John

Title: Re: Files in Drivestation Invisible
Post by: PCPiranha on January 29, 2010, 06:17:34 AM

Sounds like there may have been some file corruption or the drive isn't unlocked.

Title: Re: Files in Drivestation Invisible
Post by: john_philip on January 29, 2010, 01:13:33 PM
   

Yes there might be some kind of virus or file corruption.Is there any possible way I can retrieve my files without having to reformat the drive first?

Title: Re: Files in Drivestation Invisible
Post by: PCPiranha on January 30, 2010, 06:50:30 AM

No, not that I know of.  I would contact a third party data recovery company as they would have the best chance of getting your data back.

Title: Re: Files in Drivestation Invisible
Post by: john_philip on January 30, 2010, 11:07:29 AM
   

What 3rd party can you suggest?

Title: Re: Files in Drivestation Invisible
Post by: PCPiranha on February 03, 2010, 05:51:24 AM

www.drivesavers.com

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