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Products => Storage => Topic started by: mzaffaroni on April 21, 2022, 04:33:24 AM

Title: Windows Storage Server 2016 recovery image for WS5420RN
Post by: mzaffaroni on April 21, 2022, 04:33:24 AM
Hello,
we have a WS5420RN experiencing software issues and we would like to restore to factory.
We found here https://manual.buffalo.jp/buf-doc/35021477-03_EN.pdf that the recovery should be performed with "the supplied SD card",
but we cannot find it.

How could we recover to factory settings?
We have the Windows license, so there's no problem about that, but we are wondering how we could reinstall the buffalo tools without the original image.
Is there a way to reinstall the buffalo tools (replication, dashboard, raid builder, ...) on a clean Windows installation?

Thanks
Title: Re: Windows Storage Server 2016 recovery image for WS5420RN
Post by: Texturtle on April 21, 2022, 09:52:48 AM
You have a license for Windows Storage Server and you can't get that anywhere. Contact technical support for a replacement SD card.
Title: Re: Windows Storage Server 2016 recovery image for WS5420RN
Post by: mzaffaroni on April 25, 2022, 08:57:50 AM
Thanks, I managed to get the SD card replacement with the support
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