Dear all,
I'm using a LinkStation LS-WTGL/R1-V3 and the printer/scanner device Samsung SCX-4200.
The installation was without any problem and everything worked fine for some month.
Suddenly I can not print anymore. This happend in August 2009 and unfortunately I could not fix the problem. I had also not enough time.
In the queue of the printer are still 3 documents, called Remote Downlevel Document, which can not be deleted.
I tried to delete the print by web interface function, "delete printer queue". I restarted the LinkStation several times, the printer, too.
I checked the intranet and this forum, so I tried the function Maintenance, Initialization, Restore, but the 3 documents are still there.
Now I deleted last the time printer queue by web interface and unfortunatly no solution. The name of the linkstation is now http://ls-wtgl4f0 and all right or user profiles are lost.
I checked all of this with an second pc but also there in the printer queue appears that 3 documents.
I' m close to buy a network printer instead of loosing here time or does somebody has a solution for me.
Thanks to all for your support.
Kind regards,
snooxx
What you can try to do is update to the lastest firmware and then Reinit the Unit through the Web Admin.